Shipping and Returns
Shipping is worldwide!
***For any jumpers purchased in December the returns period will be extended to 30 days***
If you can’t find the information that you’re looking for then please contact us at orders@saturdaybymeganellaby.com
United Kingdom (mainland) and Scottish Highlands
Free standard shipping for orders over £100
£5.50 1-3 working days delivery days delivery
Europe Zone 1 & 2
£15.00 2-5 working days delivery
Europe Zone 3
£20.00 2-5 working days delivery
USA & Canada
£15.00 2-7 working days delivery
Rest of the world
£25.00 2-7 working days delivery
Europe zone 1 & 2 includes-Austria, Belgium, Czech Republic, Denmark, France, Germany, Guernsey, Hungary, Ireland, Italy, Jersey, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden and Switzerland.
Europe zone 3 includes- Aland Island, Albania, Andorra, Armenia, Belarus, Bosnia and Herzegovina, Bouvet Island, Bulgaria, Croatia, Estonia, Faroe islands, Finland, Greece, Greenland, Guadeloupe, Lisle of Man, Liechtenstein, Monaco, Romania.
Returns & Exchanges
To exchange your product for another size or return it please download our returns slip here and post your parcel to the following address, please ensure the slip is printed and included.
Customer Returns, Saturday by Megan Ellaby, Lifeguard Building, 129 Grace Road, Leicester, LE2 8AJ
We accept returns or exchanges up to 14 days after the order is delivered.
All returns or exchanges must be unworn and in the same condition that you received them and in its original packaging.
Refunds
Once your return is received and inspected, you will receive an email to notify you that we have received the returned item.
If the return is in the same condition it was sent then your refund will be processed, and a credit will automatically be applied to your original method of payment, within 7-10 working days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account. Then contact your credit card company, it may take some time before your refund is officially processed. Next contact your bank. There is often some processing time before a refund is received. If you’ve done all of this and you still have not received your refund yet, please contact us at orders@saturdaybymeganellaby.com
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.